FAQ

How long does it take to produce my order?

Orders are typically produced within 2-7 business days after purchase. Production time may vary depending on the product and current order volume.

 

How long does shipping take?

Shipping times depend on your location. Domestic orders typically arrive within 3-7 business days after production is complete. International orders may take 7-14 business days.

 

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package's progress.

 

What if my item arrives damaged or incorrect?

We're sorry if something went wrong! Please contact us within 7 days of receiving your order with photos of the issue. We'll work with you to resolve it quickly.

 

Can I return or exchange my order?

Due to the custom nature of our products, we don't accept returns or exchanges unless the item is damaged or incorrect. Please review your order carefully before completing your purchase.

 

How can I contact you?

You can reach us through our Contact page. We typically respond within 24-48 hours.